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City of Santa Barbara

WebHelp@SantaBarbaraCA.gov

735 Anacapa Street, Santa Barbara, CA, 93101, US

805-963-0611

Section 1 of 1 in this document

Registration and Facility Reservation Software Questionnaire

The City of Santa Barbara is seeking information from other municipalities about registration and facility reservation software that they use and their overall satisfaction of the product. Please fill out the questionnaire below to the best of your ability.

Your Organization *

Full Name (Optional)

First Name

Last Name

Email (Optional)

Phone Number (Optional)

Name of software company that your organization uses *

How long has your organization been using this software system?

What does your registration/reservation software have the ability to do? (Check all that apply)

Online Program Registrations

Online Facility Booking

Document Health & Special Needs of clients

Back-end accounting that works with Finance systems

Memberships

Point of sale

Robust reporting

Mobile Functionality

Integrates with GIS/Facility Lighting

Work Order ability

Third Party hardware ability

Allows customers to manage their account

Sports league scheduling

What does your organization need the software for? (Check all that apply)

Online Program Registrations

Online Facility Booking

Document Health & Special Needs of clients

Accounting

Memberships

Point of sale

Reporting

Mobile Functionality

Integrate with GIS/Facility Lighting

Work Orders

Sports league scheduling

Picnic/park reservations

Marketing/emails

Is there anything else that you need the software for? (Please list if applicable)

What do you LIKE about the software?

What do you DISLIKE about the software?

Is there anything that you wish your software did, but does not?

How satisfied are you with the software company's customer support?

How satisfied are you with the overall performance of the software?

Is there anything else that you would like to include?

Thank you so much for your time, I really appreciate it.

I'd be happy to share any results. Feel free to send me an email if you have any questions.

Adam Porte

aporte@santabarbaraca.gov

disregard this